Toastmasters International

Toastmasters International is a globally recognized nonprofit organization dedicated to improving public speaking, communication, and leadership skills. As part of their digital transformation, they sought a reliable development partner to enhance their web presence and streamline their enterprise processes.

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Challenges

Toastmasters International required a strategic technology partner to manage and develop their Sitecore websites and other web portals. Their primary challenges included:

End-to-end delivery management for web portals and D365 ERP integration.
Ensuring seamless digital experiences across their online platforms.
Upgrading their Sitecore infrastructure from version 8.2 to 10.3.
Implementing Single Sign-On (SSO) to integrate with their legacy commerce platform.
Providing managed services to support daily requirements and technical support.
Improving website performance, content structuring, and marketing automation.

Solutions We Provided

Sitecore Upgrade & Optimization

Successfully upgraded from Sitecore 8.2 to Sitecore 10.3 in just four months.
Conducted content restructuring to enhance user experience and navigation.
Implemented advanced search capabilities to improve content maneuverability.
Cleaned up legacy code to ensure maintainability and scalability.
Set up marketing automation tools to improve engagement and conversion rates.

SSO Implementation for Legacy Commerce Platform

Designed and implemented Single Sign-On (SSO) to ensure seamless user authentication across legacy and modernized systems.
Improved security and user experience by enabling unified access to different platforms.

Managed Services & Technical Support

Provided continuous technical support and managed services to address daily business and reporting requirements.
Offered proactive maintenance, monitoring, and issue resolution to minimize downtime.

ERP Integration & Business Process Automation

Integrated Sitecore web portals with enterprise ERP systems for efficient data exchange and process automation.
Ensured smooth communication between internal tools, reducing manual intervention and improving operational efficiency.